Smalltalk » Band 2 turns off even Batery at ~65%

Hi,

I am facing the issue that my Band 2 turns of during the day even if the Battery is still half full (~60%). The Watch turns of and it is not possible to turn it on again. If I charge the Band it turns on and I have to set Time and date again. I would like to send the Band for service or exchange it. Where can I ship it?

Thank You!!!

I didn't find the right solution from the Internet.

References
https://answers.microsoft.com/en-us/band...e2-53e9f35f7686

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